Privacy Policy | 7 Bit Casino

Information we may collect

To provide online casino services safely and reliably, 7 Bit Casino may handle different types of information about players and visitors. The information collected depends on how you use the website, which services you request, and whether you create or maintain an account. Some information is provided directly by you, while other information is created automatically when you use the website.

Account and contact details

When you register or update an account, we may collect details such as your name, date of birth, username, password, contact information, account preferences and other information needed to manage your player profile. We may also keep records of communications with you, including questions, requests, complaints and support conversations. Keeping accurate account information helps us provide services, protect accounts and communicate important notices.

Identity and verification information

Online gambling services may require identity, age and location checks. For this purpose, we may handle verification documents and related information, such as documents confirming identity, age or address. We may also record the outcome of checks, information used to assess account security, and information needed to identify unusual or potentially fraudulent activity. Verification information is handled for account protection, responsible operation of the website and compliance with applicable obligations.

Payment and transaction records

We may collect information about deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment information may include the payment method, transaction reference, amount, currency, status and relevant account details. Payment providers and other service partners may also process information under their own privacy notices. We do not need to retain every payment credential in plain form, and payment processing may be completed through specialised providers.

Device, usage and cookie data

When you access the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language, approximate location, pages visited, session information and the date and time of activity. We may also record game, account and website interactions needed for security, troubleshooting, performance and support.

We may use cookies and similar technologies to keep the website working, remember preferences, support account sessions, improve performance, understand website use and help protect against misuse. You can manage or restrict cookies through your browser settings. If you disable certain cookies, some website features may not function correctly or may require you to enter information again.

How we use information

Information is used only for reasonable business, service, security and legal purposes connected with operating an online gambling website. The purposes may include the following:

Creating, maintaining and administering your player account.
Providing games, account features, payment functions and other requested services.
Confirming identity, age and account details where checks are required.
Processing deposits, withdrawals, wagers, refunds and other transactions.
Detecting and preventing fraud, money laundering, account takeover, collusion, cheating and other misuse.
Protecting the security, availability and integrity of the website, systems and player accounts.
Providing customer support, responding to enquiries and resolving complaints or technical issues.
Understanding website use so that features, content, performance and user experience can be improved.
Sending service messages, security alerts, account notices and other communications needed to operate the account.
Sending marketing communications where permitted and where you have given consent or another valid basis applies.
Meeting legal, regulatory, tax, accounting, dispute-resolution and record-keeping obligations.
Establishing, exercising or defending legal rights and responding to lawful requests.

Where information is no longer needed for a relevant purpose, it may be deleted, anonymised or securely disposed of, subject to legal and operational requirements. Some records must be kept for a period required by law even after an account is closed. This may include account, identity, payment, transaction, communication and security records. We cannot promise that every record will be deleted immediately when an account is closed if retention is required or permitted.

Marketing communications are intended to be relevant to the services available on the website. You can withdraw consent to marketing at any time by using an unsubscribe option in a message where available or by contacting support@7bitcasino.wtf. Withdrawing marketing consent will not usually affect essential service, security or account communications.

Sharing, security and international handling

7 Bit Casino may share information when reasonably necessary to provide services, protect players and the website, or meet legal obligations. Information may be shared with carefully selected service providers that support website hosting, technology, identity and verification checks, payment processing, fraud prevention, customer support, communications, analytics, security and professional services. These providers should only use information for approved purposes and are expected to protect it appropriately.

Information may also be disclosed to law enforcement, courts, government bodies, regulators, financial institutions, advisers or other parties where disclosure is required, authorised or reasonably necessary. It may be shared in connection with suspected fraud, security incidents, disputes, legal claims, the protection of players, or the prevention of harm. We do not sell personal information as a general business practice.

Some service providers or systems may be located outside Australia. If information is handled overseas, appropriate steps may be taken to support its security and lawful handling. International processing can involve different privacy rules from those applying in Australia. By using the website and providing information, you acknowledge that information may be processed in other locations where necessary for the purposes described in this policy.

Reasonable technical, organisational and administrative safeguards may be used to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication, monitoring, secure transmission, staff procedures and provider requirements. No website, online account or electronic transmission can be guaranteed to be completely secure. You should use a strong, unique password, keep login details confidential and contact support promptly if you suspect unauthorised account activity.

Access to personal information is limited to people and providers who need it for an approved purpose. Staff and service providers may be required to follow confidentiality and security procedures. Security measures may be updated when systems, risks, services or legal expectations change.

Your privacy choices and rights

Depending on your circumstances and applicable privacy requirements, you may have rights concerning the personal information held about you. You can contact support@7bitcasino.wtf to exercise your data rights or ask a privacy question. We may need to verify your identity before completing a request so that information is not disclosed to the wrong person.

Access: You can ask for access to personal information we hold about you and, where appropriate, an explanation of how it is used or disclosed.
Correction: You can ask us to correct information that is inaccurate, incomplete, out of date or misleading. You should also update account details through the available account tools where possible.
Deletion: You can ask for your personal information to be deleted. This request may be limited where information must be retained for legal, security, fraud-prevention, dispute-resolution or other legitimate purposes.
Marketing consent: You can withdraw consent to marketing communications at any time by contacting support@7bitcasino.wtf. Essential messages about your account, transactions, safety or security may still be sent.
Restriction or objection: Where available, you may ask us to restrict or object to certain processing, subject to applicable exceptions and operational requirements.
Complaint: If you believe information has been handled improperly, you can contact support@7bitcasino.wtf with details of your concern so it can be reviewed.

Requests should include enough information to identify the relevant account and clearly explain what you are asking for. We aim to respond within a reasonable timeframe, although complex requests, identity checks, technical limitations or legal requirements may affect the response. If a request cannot be completed in full, we will explain the relevant reason where permitted.

Children and account eligibility

The website is intended only for people who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from children or people who are not eligible to create an account. If you believe a child has provided information, contact support@7bitcasino.wtf so the matter can be reviewed and appropriate steps can be taken.

Changes to this policy

This Privacy Policy may be updated when services, technology, security practices or privacy requirements change. The latest version will be made available on the website. Changes take effect when published unless a later date is stated. You should review this page from time to time, particularly before providing new information or using a changed website feature.